Shipping & Delivery
Clear shipping information for your scalp-care routine. Questions? Email support@g2botanicals.com.
Single-bottle orders
Shipping is calculated at checkout, plus a $2.50 handling charge once per order—not per bottle. Packaging materials are not charged as a separate surcharge.
The Crown Reset Bundle
The three-bottle Crown Reset Bundle includes free standard shipping and handling. Its $144 price is a one-time purchase, not a subscription.
Fulfillment and delivery
Customer orders are prepared and shipped by our third-party fulfillment partner. Processing time is separate from carrier transit time, and delivery timing varies by destination and service.
We are not accepting orders while launch preparations are underway. Confirmed shipping availability and timing will be provided before purchasing opens. We do not currently offer preorders.
Tracking and shipment help
When your order ships, tracking details will be sent through the order-notification workflow. If a shipment is missing, damaged, or incomplete, contact us for help.
Returns
Return instructions and the correct return address are provided after approval. Please do not send a return without contacting us first. Read Returns & Refunds.